Media Management¶
Label Is Not Fed Straight¶
- Print roller issues
- Verify that the print roller is clean and not worn and needs to be replaced. Also verify that the print roller is not thinner at the center. This happens if narrow media is used. I.e. that the print roller is more worn at its center.
Label Is Not Fully Fed Out¶
- Media Not Detected
- Verify that the correct media sensor type is selected.
- Check that the media sensor is not blocked by labels or dust.
- Verify the inner stabilizing bar.
- Print Roller Issues
- Check that the print roller is clean and not worn or damaged and needs to be replaced
- Settings
- Extra feed setting
Check the setting for the Extra Feed. If it is set to maximum value -5 mm a standard shaped label will not be fed out all the way.
- Extra feed setting
Label Collides with Applicator Pad¶
Incorrect Print Position for the applicator See section Troubleshooting in the manual for the current applicator and the Label Dispensing Troubleshooting in this manual.
Label Does Not Dispense Properly from the Label Liner¶
See the Label Dispensing Troubleshooting in this manual.
Label Adjustment Won’t Start¶
Self adjusting applicator (like the QuickTamp) needs to be adjusted before the media can be adjusted. If the printer won’t start the media adjustment, start by verifying there are no applicator related error messages.
Incorrect Paper Out¶
- Verify that the labels are attached to the paper core and that the paper core does not slip on the label roller.
- Verify the paper out sensor
Incorrect Ribbon Out¶
The printer User Interface reports Ribbon Out when there are unused ribbon left on the ribbon unwinder shaft.
- Verify the Ribbon Out Sensor
- Verify the Ribbon Sensor.
- Settings
- A high TT Forward Torque may make the Ribbon Rewind motor to falsely detect that the ribbon is broken. This is reported as Ribbon Out by the printer User Interface. . Try to lowering the TT Forward Torque.